FAQ
-
Is there a minimum order amount?
- Pickup orders have no minimum order requirement (Anaheim Warehouse only).
For stable frozen shipping, we recommend a minimum order of $250 (about 5–6 items, or more for refrigerated or thin-packaged items).
-
How are out-of-state air shipping and local car delivery fees calculated?
- Next-Day Air shipping starts at $36, depending on location and weight the price will fluctuate.
- Large orders (3+ boxes) may qualify for discounts, and we will provide details via text/email.
-
Is there a shipping fee for pickup?
- San Jose pickup may be available for a $10 flat fee.
- Socal car delivery (LA, OC, West LA, La Canada, etc.) has a $12 flat fee, but nearby areas may have a slight surcharge (we will notify you separately).
-
When will my order arrive?
Most orders arrive the next day (or with a possible one-day delay), with shipping assigned randomly. You will receive a message with details. Tracking numbers are sent in the evening on the shipping day.
-
What is the shipping schedule?
- Air shipping is usually processed Monday to Thursday.
- Local car delivery is assigned separately, and details will be sent via DM.